Super great functional piece.
For $50 it’s not built well. Super flimsy, the lever is loose doesn’t stay in place. Constantly adjusting in my pocket does not stay set in either open or closed position
Man, really sorry to hear this. And, appreciate you sharing all of this, genuinely helpful to hear. We made a deliberate call on how we built the tool. First, we went springless. Adding a spring opened us up to more points of failure. We wanted to keep it simple and built to last.
The tradeoff is a looser slide than a spring-loaded tool. That's partly by design. Brass is a soft metal, and if the tolerance is too tight, you get scoring on the finish from the friction. We'd rather have smooth and slightly loose than seized up or scratched.
We've already adjusted the milled notch on the closed position to hold better, and continuing to adjust how we make even better that'll allow tighter tolerances across the board.
looks cool and does a good job of fixing pitch marks...the slide gets jammed with dirt and the locking mechanism is clunky. Probably wouldn't recommend because of price and the above factors.
Dang, sorry hear this. It definitely helps to keep it clean for better slide action. We specifically designed and built the tool for the the analog and tactile-ness of it all. We've reached out separately to see if there's any other way we can help.
I sent email with issue with product and haven’t heard back
Stelios! Noooo...really hate to see this as we pride ourself on the customer service. So sorry for any confusion and have reached out separately to help you out.
Great design and quality materials. My only grievance would be the lack of its ability to lock into place once set. When using it to fix a ball mark the tool wants to retract and it isn’t very sturdy because the “bolt action” isn’t fixed in place.
Thanks Austin, and sorry to hear this. We do appreciate you sharing all of this, genuinely helpful to hear. We made a deliberate call on how we built the tool. First, we went springless. Adding a spring opened us up to more points of failure. We wanted to keep it simple and built to last.
The tradeoff is a looser slide than a spring-loaded tool. That's partly by design. Brass is a soft metal, and if the tolerance is too tight, you get scoring on the finish from the friction. We'd rather have smooth and slightly loose than seized up or scratched.
We've already adjusted the milled notch on the closed position to hold better, and continuing to adjust how we make even better that'll allow tighter tolerances across the board.
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